Privacy Policy of Whiria Te Tangata o Taupo Moana - Hauora Clinic

Effective Date: 1 June 2024

Last Updated: n/a

Introduction

At Whiria Te Tangata o Taupo Moana - Hauora Clinic, we are committed to protecting the privacy and security of our patients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic and use our services.

Information Collection

We collect information that you provide directly to us during your registration, medical consultations, and treatment at our clinic. This may include but is not limited to:

  • Personal identification information (name, date of birth, address, email, phone number)

  • Health information (medical history, symptoms, diagnoses, treatment plans)

  • Financial information (for payment purposes)

Use of Information

The information we collect is used to:

  • Provide medical care and services

  • Communicate with you about your care and appointments

  • Process payments and insurance claims

  • Maintain medical records as required by law

Disclosure of Information

We may disclose your information to:

  • Healthcare professionals involved in your care

  • Third-party service providers for operational purposes (e.g., billing and payment processing)

  • Authorities, if required by law or to protect our rights or the rights of others

Your information will not be sold, exchanged, or disclosed to any other parties without your explicit consent, except for the reasons stated above.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Patient Rights

You have the right to:

  • Access your personal and health information

  • Correct any inaccuracies in your information

  • Request the deletion of your information, subject to legal and medical record-keeping requirements

  • Opt out of certain uses and disclosures, except where required by law

Changes to Our Privacy Policy

We may update this privacy policy from time to time. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at:

  • Address: Registered Address - c/- Blackburne Group, 74 Kaimanawa Street, Taupō 3330, New Zealand

  • Address: Physical Address - c/- Whiria te Tāngata, C/- 20 Story Place, Taupō 3330, New Zealand

  • Phone: 0800 944 742

  • Email: whiria@wtttm.maori.nz